Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Aug 8, 20256,032
How do I find my deposit address and tag/memo/comment?
Updated on Aug 1, 202556,395
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,180
How do I create passkeys? (app)
Updated on Jul 22, 20259,551
How do I use a physical security key to protect my account?
Updated on May 8, 20258,953
Getting started
A beginner's guide to identity verification
Updated on Jul 30, 20256,143
How do I link an authenticator app?
Updated on Aug 15, 202514,074
Why hasn't my deposit been credited?
Updated on Aug 13, 202512,695
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,180
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,288
FAQ
View more