FAQ

Account and wallet safeguard measures

How do I check if an email is officially from OKX via EML file?
Published on Nov 24, 2025Updated on May 29, 202617
How to prevent phishing emails?
Published on Jun 24, 2025Updated on May 29, 20263
How do I stay safe from phishing SMS using the name OKX?
Published on May 9, 2025Updated on May 29, 2026323
How do I secure my account after detecting unusual activity?
Published on Mar 21, 2025Updated on May 29, 202633
How do I enhance my OKX app security?
Published on Mar 21, 2025Updated on May 29, 202639
What's a dusting attack?
Published on Oct 4, 2024Updated on May 29, 202614
How do I safeguard my Web3 wallet from fraudsters?
Published on Dec 13, 2023Updated on May 29, 20261,030
How can you protect yourself from a phishing attack?
Published on Aug 17, 2023Updated on May 29, 20263,757
How do I identify OKX official accounts?
Published on Aug 11, 2023Updated on May 29, 20265,383
Stay Safe: How to Spot New Scams and Protect Your Web3 Wallet
Published on Jul 21, 2023Updated on May 29, 2026185

Showing 1-10 of 10 articles