FAQ
Account management and security
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Sep 8, 202594
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Sep 8, 2025141
- How do I register an account on OKX?Published on May 23, 2024Updated on Sep 8, 202523,015
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202514,543
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 202510,160
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Sep 8, 20253,819
- How do I update my login password?Published on Aug 22, 2023Updated on Sep 8, 202527
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Sep 8, 20258
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Sep 18, 20253,753
- What is sub-account?Published on Aug 22, 2023Updated on Sep 8, 20251,700
- How do I change my email?Published on Sep 6, 2023Updated on Sep 8, 20253,652
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20253,192
- How do I change my phone number?Published on Sep 7, 2023Updated on Sep 8, 202512,998
- How do I create passkeys? (web)Published on Jan 19, 2025Updated on Sep 8, 20252
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Sep 8, 202582