FAQ

Deposit and withdrawal

How do I enable allowlist? (app)
Published on 14 Aug 2023Updated on 5 Jan 20261,867
How do I enable allowlist? (web)
Published on 14 Aug 2023Updated on 12 Nov 2025403
How do I check my deposit progress?
Published on 13 Aug 2023Updated on 9 Jan 20268,666
How do I make a deposit? (web)
Published on 13 Aug 2023Updated on 20 Oct 20257,081
Travel Rule FAQ
Published on 20 July 2023Updated on 31 Dec 2025789
Do I need to pay fees for deposit and withdrawal?
Published on 1 June 2023Updated on 22 Jan 20265,488
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on 10 May 2023Updated on 8 Sept 2025176
How do I verify assets in the OKX Merkle tree? (Merkle Tree V2)
Published on 21 Mar 2023Updated on 21 Nov 202537
What should I do if I mistakenly withdraw crypto via the wrong network?
Published on 17 Mar 2023Updated on 27 Nov 20255,139
What is Proof of Reserves (PoR) user snapshot data?
Published on 20 Jan 2023Updated on 5 Jan 2026459

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