FAQ
Account management and security
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 11 Aug 202520
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025134
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 Jul 20251,495
- How do I register an account on OKX?Published on 23 May 2024Updated on 31 Jul 202521,875
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 14 Aug 202514,074
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 Jul 20259,551
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 Jul 20253,543
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,651
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,625
- How do I change my email?Published on 6 Sept 2023Updated on 17 Jun 20253,531
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 Jun 20252,568
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 Jun 202512,564
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Aug 202512,641
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20258,953
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 6 Aug 20253,607
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